Privacy Policy
This Privacy Policy aims to inform you about information security practices and to explain the rules and responsibilities that apply to the use of our digital channels.
Within the scope of this Privacy Policy:
“Rota Sunset Travel Agency”, “Rota Sunset”, “we”, or “us” refer to Rota 1077 Turizm ve Seyahat Acente Hizmetleri Ltd. Şti. (the “Company”);
“website” refers to www.rotasunset.com ;
and “User” refers to any natural or legal person who visits, accesses, or uses the website (whether registered or not).
By entering, visiting, accessing, or using the website in any manner, all Users declare, accept, and undertake to comply with the terms and conditions stated below.
1. User Information
When Users purchase tours and services via the website, WhatsApp, e-mail, or other digital communication channels, they are required to provide accurate and complete information such as name and surname, phone number, e-mail address, Turkish ID/passport details (where required), service location, and payment-related information.
This information:
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is not shared with third parties without the User’s knowledge or instruction,
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is not used for commercial purposes outside the scope of our activities,
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is not sold or rented.
2. Payment Security
Credit card information requested on the website or online payment pages is never stored on the infrastructure or servers of Rota Sunset Travel Agency.
During payment transactions, financial information is shared only with authorized third parties such as banks, payment service providers, and credit card companies to complete the transaction.
All payment transactions are protected using SSL (Secure Socket Layer) encryption technology.
Rota Sunset Travel Agency does not request Users’ credit card details via phone calls, e-mails, SMS, or social media under any circumstances. Users should not share such information if requested by any party.
3. E-mail and Contact Details
Users’ e-mail addresses and contact details may be used solely for:
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processing and managing purchases,
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sending agreements and required notifications,
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providing information about tours and services when necessary.
These details are processed and protected in compliance with applicable laws.
4. Security and Processing of Personal Data
The website can generally be visited without providing personal data. However, personal data may be required for purchasing services and for contractual processes.
Users’ personal data:
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is limited to persons who are authorized to access it based on their duties,
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may be shared with suppliers and service providers where necessary to deliver the service.
Rota 1077 Turizm ve Seyahat Acente Hizmetleri Ltd. Şti. does not share personal data with third parties except in the following cases:
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where the User provides explicit consent,
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for the delivery or improvement of services,
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to fulfill legal obligations,
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upon requests from authorized public authorities,
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pursuant to court orders or mandatory legal procedures.
Personal data is stored only for the period required for the relevant purpose and is then deleted or anonymized in accordance with applicable legislation.
5. User Rights
Users have the right to:
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access their personal data,
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request correction of incomplete or inaccurate data,
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request deletion or destruction of personal data (where legally applicable).
Requests may be submitted to us in writing or via our electronic communication channels.
6. Updates to this Privacy Policy
This Privacy Policy may be updated in line with legislative changes or operational requirements. Any changes become effective as of the date they are published on the website.
Users are encouraged to review this page periodically.
By using this website, you acknowledge and accept this Privacy Policy. If you do not accept these terms, please do not use the website and do not provide any personal data.
CONTACT
For any questions or requests regarding this Privacy Policy and your personal data, please contact:
Rota 1077 Turizm ve Seyahat Acente Hizmetleri Ltd. Şti.
Address: 85. Cumhuriyet Mahallesi 4151 Sokak No:3/A Menemen İzmir Türkiye
E-mail: info@rotasunset.com
Phone: 0090 232 504 1077
